Shipping & dispatch

Orders dispatch from Melbourne in ~1 week on orders placed before 2pm AEST. From dispatch, delivery is free Australia-wide and takes 1–6 business days — or choose Express at checkout for $9.99 and it arrives in 1–3. We are not shipping outside Australia yet — US orders open shortly, at about 15 business days. Because the coolers are unpowered in transit, standard courier shipping applies — no cold chain packaging is needed for the device itself.

By country: shipping in Australia · shipping to the USA

Shipping cost

Free, Australia-wide

Dispatch

In ~1 week, from Melbourne

Delivery time

1–6 business days once dispatched

International

United States — 15 business days, opening soon

Express option

$9.99 — 1–3 business days

Dispatch location

Melbourne, Australia

Order cut-off

2pm AEST

Tracking

Emailed with every order once dispatched